Hort 445

Horticulture Management & Administration
Course Syllabus (Fall, 2007)

Instructors: Dr. Jeff Iles
  106 Horticulture Hall
  294-3718
 

Class Meeting Times:

Tuesday and Thursday (8:00 - 8:50 a.m.) 138 Horticulture Hall

Overall Course Objective:

Introduce students to important people management skills that will help them become effective leaders and efficient managers.

Course Goals: Students will....
Learn how to avoid common mistakes made by rookie managers.
Understand the difference between being a good employee and a successful leader/manager
Appreciate the qualities of being a good leader
Learn techniques for motivating employees
Improve their verbal and written communication skills
Learn meeting management skills
Understand the process of recruiting, interviewing, and hiring employees
Practice conducting employee performance appraisals
Understand the importance to retaining key employees
Learn to handle difficult employees, situations, and conflict
Learn to effectively delegate responsibility
Understand the importance and difficulty in making ethical decisions
Gain an appreciation for "being a professional"
Wrestle with the concept of "having fun" at work
Learn to manage and interact with the growing Hispanic work force

Grading:

Exam 1 = 75 points - September 27, 2007
Exam 2 = 75 points - November 1, 2007
Case Studies = 150 points (15 x 10 points)
Final Exam = 100 points - December 11, 2007; 7:30-9:30 a.m.
Professionalism = 100 points
________________________________________________________
Total Points = 500

Lecture Exams:

Lecture exams will emphasize material covered during the lecture/class discussion period. All exams (just like life) will be cumulative, but will emphasize the most recently covered material. Lecture exams will require students to reflect back on case study assignments, and respond to questions (often in case study format) with short (written) answers. Make-up exams are offered only with prior permission from the instructor.

Case Studies:

The use of case studies that approximate real-life situations is an active learning strategy adopted for many courses at ISU and around the country. Why? Because students learn more effectively when actively involved in the learning process. In other words, case studies:

Are written summaries or syntheses of real-life cases
Require students to think through key issues
Require students to identify appropriate strategies for resolving the case
Require students to weigh the pros and cons of their actions
Finally, require students to recommend a rationale for the best resolution

In HORT 445 we will learn about people management/leadership using case studies in settings that will be familiar to you. For instance, we might explore the problems new managers face from the perspective of a rookie golf course superintendent. Or examine the topic of managing Hispanic workers through the eyes of a landscape maintenance foreman. Of course, we will discuss these case studies in class, but on 15 occasions you will be required to submit brief reports or answer questions about these case studies as part of a graded assignment. Assignments are always due by 8:00 a.m. Late assignments (for example, 8:01 a.m.) will not be accepted.

Classroom Decorum, Expectations, and Etiquette:

The "business" of education is serious work. You should approach each and every classroom experience as you would an important job. Once you begin your career, there will be no excuses for a lack of professionalism. Clients, business partners, and fellow employees will make immediate assumptions about you and your value to the company based on first and subsequent communications you have with them. Therefore, my advice to you is to begin the transformation now and treat each class as you would an important business meeting. My expectations are that you will:

Professionalism points (100) will be awarded based on our assessment of how well you meet these professionalism expectations.

Overall Course Grade:

Each student's grade will be based on a total of 500 points for the semester. The tentative grading scale is provided below:

500 - 460 = A 384 - 370 = C
459 - 445 = A- 369 - 355 = C-
444 - 430 = B+ 354 - 340 = D+
429 - 415 = B 339 - 325 = D
414 - 400 = B- 324 - 300 = D-
399 - 385 = C+ 299 - 0 = F

Please address any special needs or special accommodations with me at the beginning of the semester or as soon as you become aware of your needs. Those seeking accommodations based on disabilities should obtain a Student Academic Accommodation Request (SAAR) form from the Disability Resources (DR) office (515/294-7220). DR is located on the main floor of the Student Services Building, Room 1076.

Tentative HORT 445 Discussion Topics

Date Topic
Tuesday, August 21 Introduction to HORT 445, syllabus and orientation
Thursday, August 23 Manager, leader, or coach?
Tuesday, August 28 Starting out... Your first week on the job
Thursday, August 30 Developing a Positive Self-image
Tuesday, September 4 Managing Your Time
Thursday, September 6 Delegating Responsibility
Tuesday, September 11 Dealing with Your Supervisors
Thursday, September 13 Building Team Spirit - Fun at Work?
Tuesday, September 18 Building Team Spirit - Fun at Work?
Thursday, September 20 Motivating People
Tuesday, September 25 Motivating People
Thursday, September 27 EXAM 1
Tuesday, October 2 Giving Positive/Negative Feedback
Thursday, October 4 Communication - Avoiding Mixed Signals
Tuesday, October 9 Communication - The Written Word (including email)
Thursday, October 11 Communication - Public Speaking
Tuesday, October 16 Meeting Management
Thursday, October 18 Ethical Decision-making
Tuesday, October 23 Recruiting/Interviewing/Hiring
Thursday, October 25 Welcoming/Training New Employees
Tuesday, October 30 Retaining Your Best People
Thursday, November 1 EXAM 2
Tuesday, November 6 Performance Appraisals
Thursday, November 8 Managing Problem Employees
Tuesday, November 13 Disciplining Employees
Thursday, November 15 Dismissing Employees
Tuesday, November 27 Having a Legal Awareness
Thursday, November 29 Managing Your Hispanic Workforce
Tuesday, December 4 Avoiding Burnout
Thursday, December 6 How to Become a Great Leader
Thursday, December 11 FINAL EXAM